Accenture
F&A TL role - AP, AR, GL or FP&A
Dalian, Liaoning, China, CN - Information Technology and Services
Job Description :
Schedule: Full-time
OVERALL PURPOSE OF JOB
The person will be responsible for supervising the delivery of all accounts payable activities and assist the AP Team Lead in meeting the target.
DUTIES & RESPONSIBILITIES:
Production Supervision and Support
- Coordinates individual and team work assignments
- Monitors work load balancing
- Supports high quality work through a positive environment
- Monitors team members performance with the focus on improvement
Service Level Agreements and Performance Metrics
- Ensures individual and team service levels are met or exceeded
- Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
- Front line contact for questions or issues surrounding service levels
Quality
- Participates in providing feedback to the Quality team for improvement suggestions
- Works with auditing resources on individual and team error trends
- Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends
Performance Management
- Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
- Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards
Qualification :
Qualifications
- Accounting, Business or Finance Graduates,
- With at least 4 years of working experience, preferably Accounting related
Working Conditions
- Moderate to no travel depending on project involvement
- Overtime and On-Call may be required
- Client holidays are observed instead of company holidays
Others
- Written and spoken ability to communicate in English for BPO interaction (not contact center)
- Management experience required
- Previous accounting experience/studies in particular Accounts Payable.
- Must be able to impose herself/himself in front of the team through exceptional knowledge of the business and coaching skills
- Must be a good team player and be able to communicate easily with Accenture, Client and third parties staff at all levels
- Responsibility and accuracy in the completion of received tasks
- Ability to solve urgent matters and work under pressure
- Ability to impose a proactive spirit in the team
- Flexibility, especially in the period of month/quarter/year-end closing
- Experience with accounting systems
No salary provided
Posted November 03, 2014 at 08:46AM from LinkedIn http://ift.tt/1ugA2JU
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