Hewlett-Packard posted a job you might be interested in September 19, 2014 at 12:16PM

Hewlett-Packard



Financial Associate

Chennai Area, India, IN - Information Technology and Services





Production monitoring / Collection Calls / Processing Collection related activities



Key Responsibilities

 Assign the daily activities among the team members

 Assist in formulation of specific collection objectives (fix up the Individual collector target) and its achievement

 Review accounts on a weekly basis with the entire collectors in the team

 Placing direct phone calls and E-mails to customers in a professional manner that are past due

 Resolves client-billing problems and applying good customer service in a timely fashion

 If service were to be stopped for non-payment, would be responsible for sending the final demand letter

 Identify issues attributing to account delinquency and discuss them with management

 Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing

 Direct interaction with selected clients in resolving delinquencies

 Ensuring professional relationships are established and maintained with clients

 Responsible for maintaining the aging report for all the customers, status of payments received and Collectable target status

 Conduct weekly meeting with the Client by sharing the weekly metrics and discuss the open issues & action items

 Assist with month-end closings and prepares various management reports within TAT (Daily Sales Outstanding report, Bad Debt report, Bad Debt Provision report etc.)

 Addressing the Internal / External queries effectively on time

 Ensure effective Knowledge Transfer of activities from the Customers

 Involve in Process Improvements and its implementation

 Comply with all Internal and External Service Level Agreement & Key Performance Index requirements

 Interact and Coordinate with the support functions teams

 Preparing questionnaires along with training team for Internal Assessment

 Adherence to Control and Compliance and collate related documents towards external / internal audit







 Commerce / Arts / Science Graduate

 (B.Com, BBA, BBM, BCS, BCA, B.SC)

 50% and above aggregate scores

 (Pass outs with no backlogs)

 Other graduates are eligible with Collections background

 Strong in verbal and written communication.

 Fair understanding of AR cycle – Billing, Order to Cash and Collections



Qualifications :


 Commerce / Arts / Science Graduate



 (B.Com, BBA, BBM, BCS, BCA, B.SC)



 50% and above aggregate scores



 (Pass outs with no backlogs)



 Other graduates are eligible with Collections background



 Strong in verbal and written communication.



 Fair understanding of AR cycle – Billing, Order to Cash and Collections



No salary provided



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