Atos posted a job you might be interested in June 02, 2014 at 08:11PM

Atos



Network and Data Center Operations Director

Greater Atlanta Area, US - Information Technology and Services

Management of the day-to-day operations of the Data and Voice Network delivery practice, including the execution of all relevant ITIL processes (including incident, problem, change, release and config, asset, etc.



• Responsible for people management to sustain a high performance culture, ensuring proper skills, attitude and empowerment at all levels in the organization; selecting and developing managers/leaders to achieve against these standards and cascade those into their own teams.



• P&L accountability for assigned teams



• Set goals and objectives for assigned teams



• Provide daily operational direction and oversight in the management of Service Levels against formal SLAs, including the management of outages and escalations.



• Management of delivery network in North America against formal service delivery agreements with internal partners and external partners, vendors and subcontractors, optimizing footprint and interfaces to ensure.



• Management of delivery costs against agreed target costs.



• Management of productivity program based on measures developed in cooperation with all relevant partners to achieve targets.



• Implementation of operational solution designs, concepts, architectures, standards, tools and processes (reflecting targeted level of consolidation, automation and technical innovation), ensuring systematic feedback from lessons learned.



No salary provided



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