HP
Process & Capabilities Analyst
United States, US - Computer Hardware, Computer Software, Information Technology and Services
- Communicates project status, process standards and changes, and issues and workarounds, clearly and succinctly to business and operations support team.
- Owns the research and data analysis for complex projects; may lead low complexity projects.
- Represents the needs of the business or function during moderately complex process improvement projects.
- Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of moderate complexity, and understand business/customer impact.
- Utilizes standard project management and quality improvement methodologies in process improvement approaches.
- Drives projects and implements process changes in order to meet ongoing business objectives.
- Contributes to business- or function-wide processes/programs that impact multiple business units and/or countries.
QUALIFICATIONS:
Qualifications:
- First-level university degree in Finance or Business, or equivalent experience; may have advanced university degree.
- Spanish language mastery is required.
- Preferably some related experience in IT/business operations.
- Preferably some project management experience.
- Quality improvement training desirable
- Thorough knowledge of HP operational processes, industry trends, and customer/partner requirements.
- Broad understanding of core HP businesses and the revenue cycle.
- Strong communication skills (i.e. written, verbal, presentation). Mastery in English and Spanish is required.
- Strong knowledge of process area, experience with process improvement projects and ability to provide suggestions for process improvements.
- Demonstrated project management, problem solving, and analytical skills.
- Basic financial and business acumen.
No salary provided
Posted September 29, 2014 at 07:10AM from LinkedIn http://ift.tt/YzEbdP
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