Hays Specialist Recruitment
Candidate Care Advisor
Leicester, United Kingdom, GB - Staffing and Recruiting
USE YOUR CUSTOMER SERVICE EXPERTISE
TO POWER THE WORLD OF WORK
At Hays, we are the experts in recruiting qualified, professional and skilled people across a wide range of industries and professions. At Hays, we believe the right job can transform a person's life, and the right person can transform a business.
An exciting opportunity has arisen for an Associate Candidate Care Partner to join our growing Hays Talent Solutions Teams in our thriving offices in Leicester.
As an Associate Candidate Care Partner you will have overall accountability for ensuring that all worker checks, extensions, and completion documentation is executed in a timely manner according to specific client SLA's where appropriate. You will also be accountable for managing and resolving payroll queries, conducting exit interviews and managing escalations in a timely manner offering the highest customer service and administration skills throughout.
We are looking for someone with a proven strength in customer service and administration, with excellent verbal and written communication skills. You will demonstrate a high level of accuracy and a good level of ability in IT / computing. You will be able to show evidence of having worked in a pressurised environment and having worked to targets and deadlines.
This role will be based in our office in Leicester, which is also home to a number of HTS's delivery teams, Hays sales teams and the Hays HR Shared Service Centre.
HTS is a market-leading provider of HR and Recruitment Process Outsourcing (RPO) services. With clients across Investment Banking, Retail Banking, Financial Services, Technology, Pharmaceuticals, Oil & Gas, Construction and the Public Sector a career with Hays Corporate Accounts offers mobility across a range of industries and geographies as your career develops.
To apply for this role or for more information, please contact Jessica Kemp at jessica.kemp@hays.com
Customer service/ administration/ administrator
No salary provided
Posted September 30, 2014 at 05:26PM from LinkedIn http://ift.tt/1vs05un
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