HP posted a job you might be interested in September 09, 2014 at 01:45AM

HP



HPRM (TRIM) Support Analyst

Adelaide, Australia, AU - Information Technology and Services

HP Application Services helps our Clients to leverage our vast industry and application expertise to better support their business objectives, improve operational performance, and realise a higher rate of return on their applications investments, all while managing costs.

As an eDRMS support specialist with an analytical mindset you will work in a team environment to provide technical support at level 2 and above. Your ability to work with the Consulting Team, Development Team and Technical specialists will be critical to your success.

Experience required:

• Proven technical support background


• Proven problem solving and troubleshooting skills


• Experience installing and supporting HPRM/TRIM EDRMS


• Microsoft Active Directory


• Skills with a common scripting tool (C#, C++, .Net)


• Sound knowledge of the ITIL framework


• Good understanding and knowledge of HPRM/TRIM functionality


• Strong proficiency with Microsoft Office products


• Experience supporting Microsoft SharePoint (highly desirable)


• Ability to work effectively as a member of a team as well as independently


• Customer service focused and excellent communication skills


• Ability to prioritise workload, manage time and schedule tasks, and be resilient to changing priorities

Desirable skills:

• Familiarity with Records Management functions and tools such Business Classification Schemes and Disposal Authorities


• Familiarity with security and metadata requirements pertaining to HPRM


• Experience in the administration of Windows multi-domain environments


• Demonstrated knowledge of server and PC hardware and software, including Windows server and PC operating systems and Citrix


• Demonstrated knowledge and understanding of networking hardware and protocols

This is a fantastic opportunity to join an enthusiastic team, developing your career within a large vendor and provide high quality and innovative services.

Applicants must be Australian Citizens and be eligible for an Australian Government Security Clearance (or possess one). This role is not eligible for sponsorship or relocation assistance as we require the successful candidate to be an Australian Citizen to be based in Adelaide.

No salary provided



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