HP posted a job you might be interested in August 01, 2014 at 03:35PM

HP



E-Commerce Business Solution Intern

Singapore, SG - Computer Software

HP got its start over 70 years ago because of two men who believed in their ideas. While a lot has changed since then, our commitment to innovation and creative thought is steadfast. HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. And at HP, we know that our people and values are the most important elements in this success.

The Printing and Personal Systems (PPS) organization is HP’s largest business unit, generating over $65 billion in annual revenues in 2011 and over $6 billion in operating profit. PPS ships over 50 million printers - and over 60 million PCs - each year. PPS products are inspired by our customers and reflect our passion to fuse form, function, style and reliability into great personal computing systems that enrich people’s lives. This focus - coupled with unmatched global scale - has made PPS the world’s leader in printers, PCs and supplies.

The realisation of HP’s brand potential is based on maintaining an innovative online store presence. This role of IT Business Solution Manager will lead a sub-project to enable the new Online Store functionality to be embedded into the way the online store operations team work every day.

KEY ACCOUNTABILITIES

• Document the business processes designed into the new IT design


• Document and prepare all of the user acceptance testing. This includes creating test scenarios, creating test script and assisting in executing the testing.


• Support change management processes and assist operations to accept the new system and changes


• Act as a liaison between technical and business groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.


• Research and identify business process solutions to problems.


• Support and conduct visualization, user experience and configuration elements of solution design.


• Document requirements specifications using high-maturity methods, processes and tools.
  

  
  

  
  

Qualifications

KEY PERSONAL COMPETENCIES

• Excellent written communication skills


• Good people skills and verbal communication, especially in the area of building relationships and working collaboratively


• Attention to detail and ability to complete analysis, evaluation/validation


• Able to follow structured techniques for documentation


• Abe to decompose high-level information into details


• Results oriented with an emphasis on win-win gains and an emphasis on the customer


• Applies creativity to solving complex problems;


• Specialized in developing structured user manuals and training; develop and executing acceptance test plans.


• Drives for Results - Focused on achieving goals and results; willing to persist in the face of obstacles.


• Influence and Negotiation - Asserts own ideas and persuades others; gains support and commitment from others; negotiates effectively.


• Managing to Outcomes - Demonstrated ability to manage business in order to deliver results against a target - this could be quota, profit, growth, financial, budget, customer satisfaction or other.


• Teamwork - Establishes and maintains co-operative and productive work relationships with relevant employees. Keeps other involved and informed of decisions or changes that may effect them, sharing information quickly and directly with them. Encourages and initiates collaboration and sharing of information openly between team members of other relevant teams. Handles conflicting views in a constructive and respectful manner. Values diversity and individual differences. Helps to create learning opportunities within the team.


• Initiative - Actively seeks new and improved ways of doing work. Continually volunteers to assist in ways of improving the productivity of own job and group processes. Suggests ways to improve and is involved in the solutions. Makes best use of resources by taking advantage of work already done, eliminating unnecessary duplication and reducing costs. Strives to attain the highest possible standard.


• Communication - Presents ideas or situations clearly in either written format or orally. Listens carefully in order to formulate an effective response.
  

  
  
  
  

  
  

No salary provided



Posted August 01, 2014 at 03:35PM from LinkedIn http://ift.tt/1tCq0Sw

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