Hays posted a job you might be interested in April 30, 2014 at 07:10AM

Hays



Energetic Call Centre Team Leader

Wellington & Wairarapa, New Zealand, NZ - Insurance

• Great team culture


• Competitive salary and great benefits


• Wellington Central location

My client is a leading provider of specialist insurance products. They are currently looking for and energetic Call Centre Manager for their outbound call centre, based in Wellington.



In this role you will have 14 direct reports, so it is expected that you will have at least two to three years previous Team Leader experience within a call centre, or have a strong background of working in an outbound sales call centre. You will be responsible for training and ensuring your team hit, and if possible, exceed KPI'S, as well as assisting with future recruitment of staff. You will have a strong understanding of call centre metrics, and be able to deliver feedback and effectively manage people to get the best out of your team to generate revenue. Ideally you will come from a finance or insurance call centre background.



In return our client rewards their staff with great remuneration and benefits as well as career progression. If you are looking for a step into a new and challenging role, or have previously been working in a similar role, this could be what you have been waiting for.



If you bring to the table everything asked for in this advert and more, call Lauren Hintz on 471 4491 for a confidential conversation and/or send your resume with a cover letter attached at the front, not separate.

No salary provided



Posted April 30, 2014 at 07:10AM from LinkedIn http://ift.tt/1iB0h1T

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