Atos posted a job you might be interested in April 29, 2014 at 11:29PM

Atos



Voice Engineer - REMOTE Candidates Considered

Greensboro/Winston-Salem, North Carolina Area, US - Information Technology and Services

This position will be a member of a North American team responsible for delivery of voice infrastructure services in complex, large enterprise environments. As a Voice engineer responsibilities will include:



• Advanced administration, configuration, implementation, operation and maintenance of Cisco VoIP and Messaging platforms.

• Advanced administration, configuration, implementation, and maintenance of additional Cisco Call Center based telephony and application infrastructure.

• Tier 3 troubleshooting skills, including voice quality and network QoS.

• Resolving complex incidents and problems.

• Working with Telecom providers and 3rd party hardware/software maintenance vendors.

• Support of 24x7 business critical platforms and accounts.

EDUCATION AND CERTIFICATIONS:

• Degree in Engineering or Computer Science or equivalent experience.

• Voice Industry or Vendor Platform Certifications. Cisco certification/training essential.

• ITIL Foundation Certification preferred.





No salary provided



Posted April 29, 2014 at 11:29PM from LinkedIn http://ift.tt/QWJBwd

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