Accenture posted a job you might be interested in April 03, 2015 at 09:34AM

Accenture



AEE Dalian EALA Recruiting Support Senior Analyst - Level 10

Dalian, Liaoning, China, CN - Information Technology and Services



Job Description :



Schedule: Full-time

Job Summary



The Senior Analyst is responsible for executing administration, sourcing and onboarding tasks around the ongoing operations of talent administration related processes required by business needs to ensure successful achievement of business goals, meanwhile acts as the key contact for market intelligence, responsible for all activities related to gathering data, providing analysis and making recommendations about existing market data, sharing with Nordic recruiting leadership in multiple report formats.



Key Responsibilities



The Senior Analyst will be responsible for leading the subgroup to manage the execution of a range of processes within the HR Service Centre to provide consistent high quality support to Nordic recruitment team in accordance with the following service lines:

• Business data support


• Internet sourcing / Prescreening


• Interview Scheduling


• Onboarding


• Background Check

Transactions

• Ensure the completion of all administrative tasks related to the implementation of the service lines noted above in the team


• Ensure the Team perform information maintenance and update for all service lines in an accurate and timely manner


• Effectively communicate/coordinate with stakeholders & clients as well as internal team to ensure processes and policies consistency and efficiency


• In terms of market intelligence, the following tasks should be executed:

• Gather, evaluate and report external competitor intelligence


• Collaborate with team Lead and GC recruiting leadership to understand recruiting demand, develop and customize marketing messages and share best practices


• Identify and analyze the potential of new sourcing opportunities


• Should be well-versed in generating reports, cull-out data from databases and provide the same to different stake-holders

Systems / Standards

• Maximize the effectiveness of the HR function by ensuring the Team use systems (Taleo, Jobboards, etc.) and procedures that ensure compliance with Accenture standards & SLA


• Train and support other members of the HR Service Centre in the use of various systems

People Management and Development



Maximize the efficiency and effectiveness of the Team through empowering individuals to provide maximum benefit to all customers. Activities should include but not limited to:

• Performance coaching and feedback, as required


• Plan and assign work to individuals within the Team that fosters maximum skill development

Customer Services

• Ensure to provide high quality services in a timely and effective manner and within agreed service level


• Ensure that any outstanding issues / enquiries are escalated as appropriate to the team lead with constructive recommendation

Teamwork

• Maximize the effectiveness of teamwork by providing assistance to other team members in busy periods


• Allocate email enquiries as appropriate within the Team

Continuous Improvement (Processes and SLA's)

• Complete regular reviews of systems and processes used within the team


• Make recommendations on process improvements


• Assist with the review of SLA's and suggest improvements to ensure continuous improvement within the HR Service Centre


• Create, maintain and monitor all change requests

Auditing

• Ensure the accuracy of employee information by regularly conducting audits as appropriate to each service line

Special Projects

• Plan and manage ad hoc projects within the HR Service Centre to address continuous improvement initiatives

Qualification :



Qualifications

• Education: Undergraduate degree, preferably in Human Resources, or equivalent work experience


• Good command of English


• Work Experience: Minimum of 3 - 4 years' experience in an HR and / or recruiting, preferable in IT industry


• Work Requirements: The incumbent will be based at the AEE in Dalian

Knowledge and Skill Requirements

• Advanced knowledge of Microsoft applications as well as HRIS


• Good communication & interpersonal skills & organizational skills


• Flexibility and teaming skills


• Strong analytical and problem solving skills


• Demonstrated willingness to work in flat team structure and develop a range of HR competences


• Strong customer focus


• Understanding of general HR policies, procedures and current best practice


• Demonstrated ability to set and meet objectives


• Strong project management skills including planning, execution and follow through


• Ability to deliver high impact amid complexity, ambiguity and competing priorities


• Strong supervisory and employee development skills


• Ability to operate with a large degree of autonomy and independence

No salary provided



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