HP
TCE Engineering Quality Intern
Sacramento, California Area, US - Computer Hardware, Computer Software, Information Technology and Services
Description
The TCEQ (Total Quality and Customer Experience) group manages a quality process to discover product quality issues, the data we use for this purpose involves thousands of walls of text that need to be parsed and categorized to find issues. We then present that information to product experts so they can improve HP products.
Responsibilities
You will be involved with development and maintenance of data/text mining system
Use Text Mining Program PolyAnalyst to discover product quality issues
Understand and learn Autonomy for data analysis
Develop product taxonomy to use for data mining and analysis
Develop visualization of data
Work within the Quality Case Analysis process to help advance the discovery of field issues.
QUALIFICATIONS:
Education and Experience
Currently enrolled in a Bachelor’s or Master's degree in Computer Science or Computer Engineering with at least 2 years of courses completed towards the degree plan.
Qualifications
· Excel with PowerPivot
· Pivot tables
· Regular Expressions
· Understanding of process flow
· Programming skills are very helpful (Python or C++ or C# or any other programming language)
· SQL
· Interfacing with internal customers
· Willingness to learn new technologies is a must
· Excellent written and verbal communication skills. Ability to effectively communicate product architectures, design proposals and negotiate options at management levels.
· Ability to work effectively with cross-functional teams utilizing people skills
· Strong analytical and problem solving skills and ability to think creatively to solve complex problems
· Ability to design, develop and improve software tools, processes and components to reduce overhead and improve quality of partner deliverables
· Strong desire to learn and succeed
No salary provided
Posted April 29, 2015 at 07:56AM from LinkedIn http://ift.tt/1HPYxSZ
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