Accenture posted a job you might be interested in May 30, 2014 at 09:33AM

Accenture



ATIS_Helpdesk Support Professionals

Gurgaon, India, IN - Management Consulting







Schedule: Full-time 'Responsibilities include – • Investigate and Diagnose Issues. • Identify, track and resolve issues. • Maintain strong communication amongst the various groups. • Manage strong data and process integrity. • Drive resolution for Level 1 issues around – Laptop support, desk top support, Application support. • Mode of Resolution:- Predominantly through Voice Interaction and also through email , chat & remote support. • Continuously strive for self-development through multiple channels. Basic Qualifications: • 1 to 5 years of total & relevant experience.( Technical Service Desk Support) • Strong communication skills • Strong problem solving skills • Bachelor Degree in Computer Science or equivalent experience • Catalyst skills:- ( Good to have/ Desired Qualifications) • Working knowledge of Operating Systems (Windows 2000\\2003, Linux\\HP Unix • Working knowledge of Message Handling Technologies (JMS, MQseries, WMQI, etc…) • Working knowledge of Database Technologies (Oracle 9 + and \\ or Informix) • Working knowledge of LAN/WAN and Firewall Support • The candidate should be willing to work in 24/7 Shifts. '



Qualification :

Graduation in any discipline



No salary provided



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