Hewlett-Packard
IBM Tivoli
Bengaluru Area, India, IN - Information Technology and Services
General skill needs:
Ø IBM Tivoli Infrastructure (ITM5/ITM6)
Ø IBM Tivoli Monitoring (ITM5/ITM6)
Ø IBM Tivoli Event Correlation and Escalation (ITM5/ITM6)
Ø IBM Tivoli Configuration/Provisioning Manager
General Responsibilities:
Ø Operate the infrastructure environment
Ø Operate the given ITM5 and ITM6 monitoring environment
Ø Operate the given correlation engine environment
Ø Develop, implement and maintain SQL-Scripts, Workflows and policies to support external and internal customers
Ø Interface to the used Tivoli products regarding the necessary software and hardware.
Ø Ticket handling and resolution of problems and incidents
Ø Issue analysis, -tracking and - troubleshooting in 2nd and 3rd level support
Ø Problem Management including Root Cause Analysis and collaboration with 3rd party supplier (IBM)
Ø Support and advice E.ON-Account (internal and external) customers in infrastructure questions and problems
Ø Support 24*7 (on-call duty possible)
Skills:
Ø Very good knowledge in ITM5, ITM6
Ø Very good knowledge in Tivoli Framework especially IBM Tivoli TEC and IBM Tivoli NetCool Suite
Ø Knowledge in Tivoli Configuration/Provisioning Manager
Ø Good knowledge in the complete Tivoli product suite.
Ø Good scripting skills in Unix Shell, Perl and JavaScript
Ø Good knowledge of Unix and Windows Operating Systems
Ø At least four years work experience in the Enterprise Systems Management environment
Ø Vendor certification for Tivoli suite and proven record of expertise in the Systems Management environment
Ø Good knowledge of English
Qualifications :
Education and Experience Required:
Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
No salary provided
Posted May 30, 2014 at 10:30AM from LinkedIn http://ift.tt/1kb8U8V
via IFTTT
No hay comentarios:
Publicar un comentario