HP posted a job you might be interested in August 09, 2014 at 01:15AM

HP



Server System Administrator

Orange County, California Area, US - Computer Hardware

Hewlett-Packard is a leading global technology services provider delivering business solutions to its clients. The HP Enterprise Services delivers the industry’s broadest portfolios of information technology, applications and business process outsourcing services to clients in the manufacturing; financial services; healthcare; communications, media and entertainment; energy; transportation; and consumer and retail industries; and to governments around the world.



Governments turn to HP Enterprise Services area for the mission-focused experience to help reduce costs, streamline processes and operate more efficiently, while improving the quality and value of the services they provide. Our deep experience in the public and private sectors has enabled us to deliver substantial results for a variety of government organizations.



The State and Local Government Organization of HP is seeking a Server Systems Administrator to work in Anaheim, California.



Day to day responsibilities include:



• Responsible for providing technical system administration to include installs, adds, altering configuration and ongoing maintenance for the customer Server Infrastructure and associated desktop equipment.

• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware in the server environment.

• Respond to queries either in person or over the phone.

• Develop training and work level instruction manuals for the environment.

• Respond to email messages for customers seeking help.

• Ask questions to determine nature of problem.

• Create requirements for project level work

• Work with core HP Team to support the customer roadmap, inventory and changes to the environment

• Lead change efforts, creating required documentation to discuss changes to the environment

• Work with 3rd party vendors to fully understand install and support requirements for systems

• Work with end-user and other support staff to resolve connectivity issues

Qualifications

Education and Experience Required:



•Bachelor's degree in Computer Science, Information Systems or related area or equivalent experience.

Knowledge and Skills Required:

• 3+ years as a Systems Administrator for a mid to large network environment

• Demonstrates good problem solving skills

• Past experience working with a State/Local government environment

• Ability to communicate clearly with technical and non technical staff

• Stay abreast of changes and updates in relevant technologies.

• Demonstrate a sense of urgency, work well under pressure and be able to meet multiple deadlines.

• Remain patient and professional at all times.

• Experience with desktop, laptop, mobile devices and some networking equipment

• Experienced with software distribution, auditing utilizing automated tools

• Experience with Microsoft Messaging and collaboration tools

• Experience managing a BES environment



Optional Skills:



• MCSE or other Microsoft Certification

• Knowledge and background with Suse Linux

No salary provided



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