Atos posted a job you might be interested in January 27, 2015 at 07:50AM

Atos



Entry Level Application Support Specialist

Crewe, United Kingdom, GB - Information Technology and Services

An initial training programme and individual mentoring should enable you to undertake the following tasks:



Responsibilities include but not restricted to:

• Proactively monitoring and managing supported applications.


• Resolution of incidents raised by customer within agreed SLAs


• Provision of advice and guidance to customers in support of their applications.


• Production of estimates for development work and requested changes.


• Provision of development / enhancement services to supported customers.


• Attendance, when necessary, at customer meetings providing updates and presenting technical information to clients as required.


• Participation in on-call rota for out of hours support (including weekends and evenings).

• Configuring applications and assisting in their deployment


• Performing changes to existing systems and applications (configuration/customisation updates etc.)

Job Requirements



Mandatory Requirements

Willingness to undertake extensive training as required and achieve against set learning targets.

Able to undertake and successfully gain SC level security checks



A demonstrable interest and enthusiasm for IT, an awareness of IT industry knowledge and trends, evidence of IT learning, personal research into the IT sector and some knowledge/practical experience of IT.



Ability to analyse problems from multiple angles in a thorough, comprehensive way.



Fluent English Language Skills: Able to communicate with stakeholders on a day to day basis via telephone, email and face to face.



Willingness to travel as required by the business.



Desireable Requirements

Record of academic success (higher grades / 1 st time passes preferable):



IT related qualification HND / HNC / AS level or equivalent.



Relevant IT certification: MCP / RHCE / CCNA



Additional Information



Compensation and Benefits









A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. These include a competitive salary, as well as a number of core benefits, such as; 25 days annual leave plus bank holidays; private medical insurance, which all new starters will be automatically opted into; an attractive stakeholder pension scheme, with employer contributions of up to 10% basic salary; Life Assurance; Income Protection; Personal Accident Insurance; and Season Ticket Loan. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required.



No salary provided



Posted January 27, 2015 at 07:50AM from LinkedIn http://ift.tt/1JU2Har

via IFTTT