Hewlett-Packard
HR Contingent Workforce Compliance Leader - Mexico
Guadalajara Area, Mexico, MX - Information Technology and Services
"Sales Operations Guadalajara is looking for dynamic, knowledgeable, energetic and motivated people to be part of our great organization"
The Sales Operations Organization is responsible for addressing the operational needs of HP’s customers and channel partners, the sales force and HP's business groups through sales productivity initiatives, quoting, order management, and customer care. The Sales Operations organization delivers to our customers, partners, sales teams and internal stakeholders industry leading practices for 'Customer to Cash' including:
• Technical configuration & quotation generation
• Relationship management
• Customer order management & revenue attainment
Job Description:
• Provides services to customers by performing a variety of tasks, including accurate, efficient, and timely processing of configuration, quotes, sales orders and follow up of orders throughout the supply chain.
• Coordinates and implements the tasks relative to process revenue opportunities created by the sales force and provide task substitution to create more available selling time for the sales force.
• Manages relationships with customers, internal partners, and team members.
Key Responsibilities may include:
• Manage customer quotes to ensure all requirements for quote generation are handled to meet customer needs.
• Ensure that all interactions and transactions meet internal processes and audit guidelines.
• Take ownership to define customer needs and exercise sound judgment to implement solutions.
• Ensure timely and accurate customer PO to HP sales order conversion, and provide follow up to meet customer’s and partner’s delivery expectations.
• Manage change in a constructive and positive manner.
• Maintain proficiency and currency on all applicable tools, products and service updates.
No salary provided
Posted July 14, 2014 at 11:24PM from LinkedIn http://ift.tt/1yiMcRp
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