Hewlett-Packard
Wintel Administration
Bengaluru Area, India, IN - Information Technology and Services
- Degree in Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent experience.
- Minimum of 2/3 years of experience within IT Operations, infrastructure services support (Systems management), monitoring and end user support.
- Minimum of 1/2 years technical knowledge of the applicable platform that you will be responsible for: Windows & AD.
- Must be able to troubleshooting service requests and Incidents with the help of SOPs.
- Experience in operating Windows platform environments
- Knowledge of Microsoft Core components (DNS, DHCP, WINS)
- Knowledge of Remote Admin Tool is mandatory.
- Basic understanding of Active Directory concepts.
- Basic understanding of Storage and back up concepts.
- Willingness to develop strong competencies in Windows platform support
- Knowledge of HP ITO and HP Open view monitoring will be a plus
- Excellent understanding of ITSM%5CITIL processes.
- Good communication and interpersonal skill are mandatory.
Qualifications :
Education and Experience Required:
Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level or intermediate-level certification(s) in work field. Typically 2-5 years of relevant experience
Knowledge and Skills Required:
Typical skills include:
· Understanding of technology in direct responsibility
· (developing) General understanding of related technologies
· Customer Service
· General Project Management
· (developing) Customer/Vendor Management
· (developing) Business Analysis
· (developing) General Financial Management
No salary provided
Posted July 30, 2014 at 04:30PM from LinkedIn http://ift.tt/1oKZ4wB
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