Accenture posted a job you might be interested in September 16, 2014 at 05:58PM

Accenture



Federal - Functional Support Analyst - Mechanicsburg, PA

Washington D.C. Metro Area, US - Information Technology and Services

Organization: Accenture Federal Services

Location: Mechanicsburg, PA.

The Functional Support Analyst is responsible for analysis, design, and testing of components of SAP ERP Central Component (ECC), Public Sector Supplier Relationship Management (SRM), and Business Warehouse (BW) reporting. The Functional Support Analyst is involved in maintenance, enhancement and/or development work of SAP modules and those that interface with other applications. The Functional Support Analyst has a range of skills and knowledge of the technologies used and applications supported by Client Service Teams. The Functional Support Analyst is required to participate in pager/on-call support. The Functional Support Analyst reports to their Accenture Supervisor and Client Service Team Manager.

Key Responsibilities:

• Work with Client, Accenture, and Teaming Partners on and across their assigned Sustainment Support Team.


• Plan and execute all required process steps as defined in Accenture Methodologies.


• Provide and own SAP application support in assigned areas.


• Anticipate, identify, track and resolve issues and risks affecting the SAP applications.


• Analyze, design and test break/fix requests and enhancements to SAP modules.


• Work with Client, Accenture, and Teaming Partners to gather and interpret user/system requirements into design specifications.


• Develop system specifications for SAP components.


• Design SAP components to functional and technical programming standards.


• Provide primary support toward installation of application releases into production as directed.


• Coordinate and participate in structured peer reviews / walkthroughs.


• Create operational documentation for the SAP applications.


• Meet service commitments for assigned deliverables and proactively provide work status.


• Continuously develop industry knowledge and associated skills.


• Coordinate work across all Sustainment Support Teams.


• Organize and prepare work effectively to facilitate proactive resolution of problems.


• Provide input to assist in determining level of work effort for assigned activities.


• Assist their Accenture Supervisor and Client Service Team Manager in monitoring budget by providing estimated-time-to-complete (ETC) and actuals for assigned tasks.

Qualifications

Basic Qualifications:

• US Citizen (no dual citizenship)


• Bachelor of Science (BS) OR Bachelor of Arts (BA) Degree.


• 0 to 3 years of SAP experience OR relevant IT support experience.


• Minimum of 1 year experience with MS Office Suite.

-Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

-Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.

-An active security clearance or the ability to obtain one, may be required for this role.

-Accenture is an Equal Opportunity Employer.

-Accenture is committed to providing veteran employment opportunities to our service men and women.

-US Citizenship Required.

-Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.



-All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Salary



Posted September 16, 2014 at 05:58PM from LinkedIn http://ift.tt/1DfgHLt

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