Hays Specialist Recruitment Ltd posted a job you might be interested in September 18, 2014 at 02:22PM

Hays Specialist Recruitment Ltd



Retention Analyst

Birmingham, United Kingdom, GB - Information Technology and Services

Retention Analyst



We are currently recruiting for a Retention Analyst.



The Retention Analyst will act as a business partner interfacing closely with the retention management teams ensuring that the activities are evaluated against objectives set and insights and recommendations are provided to influence future activities.



The role holder will be responsible for developing a collaborative Business Intelligence process across multiple functions and expected to understand, quantify & articulate the complex variables driving KPI's across Retail Domestic.



The Performance Analyst will be able to analyse highly complex information from a wide variety of sources and be able to articulate the 'story' behind results to Managers.



The Performance Analyst is expected to interface with Managers and provide impactful performance material for monthly meetings and attend when required. You will provide a monthly consolidated KPI pack to the Director of Domestic Retail and be able to provide insight into performance where there is deviation from the target set. In addition, the role holder will be accountable for the measurement and challenge of gap closing programmes where channel, campaign and/or proposition performance fall short of the business plan KPIs.



The Performance Analyst will monitor gap closing initiatives from business case through to implementation & post evaluation and independently evaluate success.



This opportunity is based in Birmingham. If you feel you have the credentials for this vacancy, please apply for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

£300.00 - £340.00 per annum



Posted September 18, 2014 at 02:22PM from LinkedIn http://ift.tt/1mffUF9

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