HP posted a job you might be interested in September 01, 2014 at 06:00PM

HP



VME Developer

Newcastle upon Tyne, United Kingdom, GB - Computer Software

Short Description

Application maintenance and support analyst. This is a technical role requiring incident investigation, problem analysis,

RCA and software development in support of large scale, complex applications. The role requires flexibility, with good

communication skills.

Job Description

The ideal candidate will have a technical background in supporting applications for large scale systems. The person must

be able to work in a team and demonstrate the ability to follow ITIL processes. Good problem solving skills are required

with the ability to analyse and determine root cause in a methodical way.

Functions of the role will include:

• Analyse and resolve new incidents to documented standards within agreed timeframes.

• Provide documented workarounds for repeat incidents for Application Support to handle repeat incidents

• Perform root cause analysis for new problems.

• Provide problem statements in clear and concise business terms to enable client impacting and problem progression.

• Design, develop and implement problem fixes within agreed timescales.

• Impact and implement Change Requests to agreed timescales.

Knowledge and Skills:

• More than 2 years’ experience performing incident or problem management or experience of developing code using

VME COBOL and SCL

• Experience on one or more full release project life cycles.

• An understanding of modern SCM (software configuration management).

• Basic understanding of testing tools and unit and integration test scripting, and testing methodologies.

• Able to apply consistently quality and security standards.

• Good verbal and written communication skills.

Training will be provided in the specific applications the person will be expected to support. Cross training in other

applications and knowledge transfer to other team members will also be required.

The role is to work within a team supporting a variety of application systems. The hours of work are flexible to suit the

client’s requirements, with core hours typically between 9:30 and 4:00.

Clearance to SC level is mandatory. This will be arranged for any person not currently Security Cleared.

Qualifications

Highly Desirable skills for this role are:

Proficient in developing code using VME COBOL and SCL

Knowledge of Application Problem Management and development.

Knowledge of ITIL Service Operation processes (in particular Incident and problem management)

Useful but not essential experience:

DWNG knowledge and experience

Borland StarTeam knowledge and experience

Other desirable skills and knowledge:

The ideal candidate will have a proactive, self-starting nature with a ‘can do’ attitude. The candidate should also

have a proven track record in delivering to tight timescales and be innovative in their approach and use of tools and

methodologies.

The role will include a degree of 3rd Party and Client engagement so candidates need to be able to communicate complex

technical concepts and solutions to a non-technical audience.

No salary provided



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