HP posted a job you might be interested in October 23, 2014 at 09:20PM

HP



Software as a Service Solution Manager

San Francisco Bay Area, US - Computer Software

HP SaaS delivers world-class IT services for Enterprises in an easy to consume, on-demand model. As one of the fastest growing HP businesses with considerable market presence, HP SaaS offers the opportunity to grow both personally and professionally by offering challenging assignments around the globe.

We are now seeking a Solution Manager in our IT Operations Management on SaaS product line with a focus on the IT Service and Portfolio Management business. You will be the virtual CEO of your SaaS solution and you will have full P&L accountability over the success of your business. You will own all aspects of the service, including: revenue, gross margin, customer growth, customer retention, service vision, service roadmap and strategic initiatives.

Responsibilities:

• Work in close collaboration with product management, delivery, professional services, education and support to deliver a profitable set IT Service and Portfolio Management services that delight customers.

• Understand SaaS customer needs with both buyer and end-user personas, then communicate these needs to internal teams in a clear, systematic and motivating way.

• Display leadership as a service owner taking responsibility for end-to-end service experience: from marketing, to sales, to delivery and support, to renewal.

• Understand the overall IT Service and Portfolio Management as a service market landscape including market segmentation, competitors and potential partners.

• Align strategy with the broader SaaS portfolio of offerings including Quality Management and Agile Management.

• Support sales and marketing in their efforts to sell/market compelling SaaS solutions.

• Serve as an unwavering champion for your solution and your customers.

Qualifications

Education and Experience Required:

• B.S. in Computer Science or equivalent, MBA or relevant master’s degree preferred plus relevant real-life business experience.

Knowledge and Skills Required:

• Solution/Product management or equivalent experience, preferably for SaaS/Cloud solutions.

• Experience in delivering successful and profitable SaaS services, ideally to the Enterprise and Service and Portfolio Management markets a plus.

• Experience in developing innovative solutions to complex problems.

• Strong ability to work with high number of stakeholders and to lead worldwide (AMS, EMEA, APJ) cross-functional teams (sales, presales, marketing, delivery, services, education, support).

• Excellent interpersonal, oral and written communication skills, including active contribution to social media.

Critical Competencies to Drive Business Results:

Product/Service/Solution Roadmap Orchestration

• Collaborates with product management, R&D and other stakeholders in the development of market-driven roadmaps structured to increase the profitability of the corporation

Pricing Knowledge Management

• Captures and shares HP's business capabilities and best practices associated with pricing and business management systems

Solution Lifecycle Management

• Understands and applies lifecycle methodology to accomplish work objectives

Marketing Resources

• Uses industry marketing resources expertly to access and apply relevant data or information in development or decision making

Marketing Strategy

• Understands and effectively integrates strategic marketing direction with task-oriented goals and initiatives

Partners

• Understands partner channel and the contribution to achieving business goals

Problem Solving

• Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution

No salary provided



Posted October 23, 2014 at 09:20PM from LinkedIn http://ift.tt/1oyxO75

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