Apple Inc.
Technical Subject Matter Expert (SME) - GFSS Operations
Ireland, IE - Accounting, Information Services, Information Technology and Services
As Apple continues to grow its global presence, products and customer engagement solutions the GFSS organisation continues to place a key reliance on the GFSS Operations organisation to effectively manage the change process. This role presents the opportunity to join the dynamic team of EMEiA GFSS Operations in Cork. The key focus areas include:
Operate as a critical business partner for the GFSS organisational teams:
- Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C)
Drive project initiatives from a technical/systems perspective
Support existing GFSS business systems with IS&T partners
Perform trend analysis on system issues and work to identify & resolve root cause
Review business systems & processes to identify productivity improvement opportunities
This is a high profile role and will suit a dynamic, energetic individual, who can demonstrate expertise and skills in the following areas:
Excellent communication and people management skills, a positive and professional attitude
Proven ability to learn complex systems and process information
Flexibility, adaptability and proven ability to work under pressure
An understanding of Finance and Project Management is essential
Key Qualifications:
•Bachelor’s degree minimum in an area of Accounting, Finance, or Information Systems
•Previous project management experience or project engagement critical
Description:
Operating as a “Technical Subject Matter Expert” (SME)
Key technical contact point for various finance projects and initiatives to deal with the increasing growth & expansion in Apple
Analysis and documentation of current systems & processes with a view to standardisation, automation & elimination of inefficiencies
Partnering with GFSS pillars (O2C, P2P & R2R), Global Finance Projects (GFP), Line of business and IS&T to ensure GFSS projects are managed effectively and delivered on a timely basis.
Being the “Face of GFSS” on projects by managing technical project interactions
This role includes responsibility for defining and collecting technical systems requirements to develop efficient, informative and scalable solutions
Assessment of solution design, system playback and management of user acceptance testing
Key technical contact point for existing systems support and escalation to IS&T
Maintaining of a strong control environment focusing on SOX requirements
Liaise with business to ensure organisational readiness and excellent customer service
Continually learning new skills and develop ability to improve direct support offerings
To provide a positive and enthusiastic approach to work at all times
Ad hoc duties, seen as necessary by business owners
Education:
Bachelor’s degree minimum in an area of Accounting, Finance, or Information Systems
Previous project management experience or project engagement critical
Additional Requirements:
Previous project management experience or key role in working on Projects
Ability to provide first class customer service
SAP FI Module(s) knowledge is essential
Ability to develop a detailed knowledge of the Apple systems e.g.
- Reconciliation Systems, Merchant Card Processing, Gift Card, POS, EBS
Good communication, time management and analytical Skills
Ability and willingness to learn and accept feedback from end-users
Ability to listen and provide clear input
Ability to work in a multi-cultural environment cross-regionally and also cross-functionally
Ability to adapt quickly and provide technical support to various groups within Finance
No salary provided
Posted October 24, 2014 at 07:29PM from LinkedIn http://ift.tt/1yuHbos
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