Hays posted a job you might be interested in December 29, 2014 at 01:31AM

Hays



Customer Experience Specialist

Sydney Area, Australia, AU - Banking

• North Sydney Location


• Ongoing Temp to Perm Opportunity


• Work for a Cutting Edge Online Bank

Our client is a leading Australian bank with a serious edge in providing innovative online banking solutions. Customer service is at the heart of everything they do and they now need outstanding communicators to join their truly unique team of Customer Experience Specialists.



This is banking as you may not know it; their customers want savvy service, they want emotionally intelligent advisors who are comfortable speaking over the phone, writing informed email responses and are happy to jump on to social media and chat forums to interact with their customers.



We are seeking Customer Experience Specialists with previous call centre/customer service experience ideally from a banking environment. To be successful in your application, you will have a passion for connecting positively with people and will have excellent verbal and written communications skills. You will be a committed team player and will be available to work rotating roster shift patterns which will cover 38 hours per week, Mon - Sun with excellent opportunity for overtime penalty rates available.



In return, this role offers an opportunity to work in an environment where you can be yourself and be part of a contact centre shift community where staff members are rewarded for putting the customer first.



If this sounds like you, please APPLY NOW online or for more information, contact Julie at Hays on Julie.Dolan@hays.com.au

No salary provided



Posted December 29, 2014 at 01:31AM from LinkedIn https://www.linkedin.com/jobs?viewJob=&jobId=18795932&trk=api*a130653*s139051*

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