Hays Specialist Recruitment Ltd
Client On boarding
Belfast, United Kingdom, GB - Information Services
Client on boarding representative - contract - 6 months
The best known financial services company in Belfast is seeking a candidate to perform the on boarding of External Clients onto External electronic trading applications. The team currently cover the Fixed Income and Foreign Exchange products.
The successful candidate will be responsible for the day-to-day support/client on boarding on applications:
* Act a first point for all queries to the desk and deal with ad-hoc client requests
* Proactively work with the team, sales and trading to facilitate excellent customer service
* Ensure and monitor correct sales/account mapping to facilitate post trade feeds
* Work closely with technology and the sales assistant group to resolve trade feed problems
* Document procedures and develop efficient work practices
* Facilitate internal user access, user profile and entitlement reviews
* Ensure company standards and procedures are followed
* Manage reporting and handling of exceptions
* Work with the team globally to ensure a consistent standardised service is provided to clients cross products and location
* Monitor individual performance to enhance career progression
* Assist with implementing systems and process flows within the team in order to improve efficiency and client service
If you would like to hear more about this position then please contact me on 02890 446905 or apply online and if suitable I will contact you.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
£10.00 - £11.00 per hour
Posted December 31, 2014 at 11:42AM from LinkedIn https://www.linkedin.com/jobs?viewJob=&jobId=25822867&trk=api*a130653*s139051*
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