Hays posted a job you might be interested in May 20, 2014 at 06:12AM

Hays



Help Desk Operative

Sydney Area, Australia, AU - Information Technology and Services

• North Sydney Location


• Fun Working Environment


• Ongoing training and development

Currently operating in Sydney, this organisation is a leader in providing high quality technical solutions to a global client base.



Due to internal promotion this company requires a dynamic customer service focused Help desk Operative to help reduce and eliminate incidents and provide tech support across a large portfolio of clients.



This role would ideally suit a tertiary qualified Level 1 Help desk Operative with a strong emphasis on providing exceptional customer service. You will have some experience working within a very busy high volume Managed Service Desk environment grouped with exemplary communication skills as a minimum requirement for this role. Proven experience with commercial call logging tools such as ServiceNow & Remedy is preferred. This is a standard Level 1 Help desk position requiring a basic knowledge of Active Directory, Lotus Notes, Outlook and Microsoft Operating Systems (XP, Win7, Win8). The ability to work a flexible rota and an demonstrate an abundance of enthusiasm and a clear focus in providing exceptional customer service would fast track your application.



Due to a high volume of applications only candidates with the desired skills and experience will be shortlisted. If you have the relevant skills and experience please contact me directly at stephen.mcgain@hays.com.au or call 0292492258 for a confidential chat.

Super



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