Hays Specialist Recruitment Ltd
Telephony Team Manager
Edinburgh, United Kingdom, GB - Banking
My client are a subsidiary of a well known retail bank who specialise in Life, Pensions and investments products. Based in Edinburgh, they require an individual with extensive knowledge of a variety of these products, with experience in managing telephony teams involved in the servicing of such products.
This permanent job will surround managing a team of consultants who will be responsible for providing first class service to the bank's customers as well as servicing in line with industry regulations.
You will be involved in the day to day management of these agents, as well as dealing with any issue from a HR/ people perspective.
Please note, it is essential that you have experience working in a regulated financial services area as well as management experience.
Please apply today or call Lesley Innes at Hays on 0131 603 8376.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
£24000.00 - £30000.00 per annum
Posted October 22, 2014 at 04:29PM from LinkedIn http://ift.tt/10nmoYZ
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