Hays posted a job you might be interested in July 10, 2014 at 11:47AM

Hays



Helpdesk Support

Perth, Australia, AU - Information Technology and Services

• Potential to extend contract


• Nice working environment


• generous hourly rate

Level 1 / Applications Support

Perth

$24-27 per hour + super

Initially a 6 month contract



Candidates with a high level of customer service within the helpdesk environment are invited to apply for 6 month contract. This team supports the ongoing development of the Corporation's major information systems such as SAP, SRM, Hummingbird and many more. The Customer Support Team provides a single point of contact for systems users through the Business Systems Service Desk during core business hours (07:00 - 17:00 rostered ). This role will see you working as a part of a team to provide strong customer service support to our clients user base.



Key responsibilities will include 1st level support and workarounds to known problems, logging, classify and priorities incidents, escalating incidents to 2nd level support, assisting with the administration of Business Systems supported application training and administrating user accounts



If you have previous Service / Help Desk experience with an ability to provide high customer service with proven problem solving and analytical skills then contact Lisa Collins at Hays Recruitment now on 92260899 to discuss this role.

No salary provided



Posted July 10, 2014 at 11:47AM from LinkedIn http://ift.tt/1w4DV0l

via IFTTT