Hays posted a job you might be interested in August 01, 2014 at 12:12PM

Hays



Head of Collection (m/f)

Vietnam, VN - Staffing and Recruiting

For our client, an international consumer finance company with growing potential, we are currently looking for an experienced Head of Collection (m/f) - 246399/9

• Managing pre-collection, early, late and legal collection processes and strategies


• Managing pre-due and early collection campaigns to drive efficiency increase, execution and evaluation of campaigns


• Building and managing internal and external field/late collection processes to deliver targeted recovery rates and building and managing legal collection strategies and processes incl. debt sale


• Managing and developing teams, in particular: collection call center


• Analytics/Reporting - develop analytical skills of collection analysts


• Collection strategies & processes - defining methods and strategies in collection and its implementation into Loxon


• Training/Quality - build strong quality and training unit to support collection performance


• Build strong mid management level within collection (team leaders/supervisors/unit managers)


• Planning mid-term/long-term headcount requirements and budget of whole collection department


• Closely cooperating with HR to support recruitment processes (build sufficient recruitment channels for collections positions, measuring process)


• Cooperate closely with IT & OPS to ensure technical capacities for collection


• Regular audit of collection processes


• New collection system deployment

No salary provided



Posted August 01, 2014 at 12:12PM from LinkedIn http://ift.tt/UPJYKl

via IFTTT