Hays posted a job you might be interested in August 28, 2014 at 02:30AM

Hays



Infrastructure Team Lead

Perth, Australia, AU - Information Technology and Services

• Excellent remuneration package


• Western suburbs


• Immediate opportunity

Our market leading client has an immediate opportunity for an experienced Infrastructure Team Lead to join them on a permanent basis.



In this role you will be responsible for leading a team of Systems Support officers to ensure an efficient, effective and responsive service to internal clients.



The core responsibilities of the role are to monitor the performance of the service desk and System Administration teams, generate reports on key performance indicators, oversee the escalation of issues to external suppliers, facilitate the smooth transition of project activities to operational mode and develop teamwork through positive participation and communication.



Ideal candidates will be able to demonstrate previous service desk team leading experience and have a strong technical knowledge covering Microsoft Server environments, VMWare, Citrix and service management solutions. You will also have excellent written and verbal communication skills and have a genuine passion to provide high quality customer service.



Candidates with industry certifications and a relevant tertiary degree will be given preference.



For further information please call Gary Robertson on 0892260899 or apply online.

No salary provided



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