Vodafone posted a job you might be interested in April 28, 2015 at 09:22AM

Vodafone

Channels Business Architect
Reading, United Kingdom, GB - Information Services, Information Technology and Services, Telecommunications

Channels Business Architect

As Vodafone continues to evolve, our commitment to innovation has never been greater. Already the world's leading mobile telecommunications company, our goal is to pioneer a world of total communications solutions, where fixed, mobile, voice and data will all become one. And with approximately 407 million customers to cater for across the globe, there has never been a better time to jump on board.

At Vodafone, we don’t just produce innovative products, we develop amazing people too. We’re a brand that loves change – if it’s not happening naturally then we’re creating it ourselves. It’s in our DNA to push forward, to create a better future, to never rest and find new ways that help people communicate. That’s the lifeblood that runs throughout Vodafone. We are driven to empower people. We are committed to helping our people perform at their best and achieve their full potential.

The role of Channels Business Architect will be a key position within the Group Technology, Strategy and Operations Consumer IT Delivery team in Newbury (UK) or London (UK).

The Channels Domain Centre of Excellence is responsible for defining, governing and driving the adoption of technical strategies, roadmap and standards for Vodafone Group and Local Markets. Through technical leadership and relevant product the Centre of Excellence aims to reduce the Vodafone (Group/Local Market) Total Cost of Ownership whilst delivering a step change in Customer Experience / Efficiency / Effectiveness.

The main purpose of the role is to:

• Develop and maintain a view of business processes that support channels business operations and customer journeys. Enabling technology views to be combined with best practice process views.
• Define and maintain the primary business functions of the channels domain and distinguish between customer-facing, supplier-related, business execution and business management functions.
• Define the business data shared across channels and the relationships between the data.
• Continuously develop and maintain the Vodafone Channels Business Architecture Framework that defines business outcomes mapped to business data and service.
• Support increased understanding of the Channels commercial unit product and service model ensuring technology supports adaptable product models.
• Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units. Maintain a view of how these units contribute to channels product or service development/ownership.
• Act as the point of governance and standard for the channels domain business analysis function. Ensure standards, patterns and best practice frameworks are being adopted to drive additional value into business analysis engagement.

As a Channels Business Architect your main responsibilities will involve:

• Owner of the channels business analysis standards and best practice
• Owner of the channels product and service model. Ensuring technology have a consistent and accurate view of business product and service models for channels
• Owner of the Business Architecture Framework that maps business outcomes to business data and service, used to accelerate business scope and benefit definition.
• Provide consultation to channels commercial units or local markets on best practice process and service models to support channels product introduction.
• Provide consultation services to Group and Local market channels stakeholders on business change that may result through implementation of Group design patterns or product.

As Channels Business Architect a your skills and qualifications will ideally include:

• 3 Years within a business architect or Lead Business Analysis role.
• Appreciation for strategy, processes and capabilities, enabling technologies, and governance
• The ability to apply architectural principles to business solutions
• Experience using model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business
• Experience planning and deploying both business and IT initiatives
• Experience modeling business processes using a variety of tools and techniques
• Excellent communication skills and the ability to communicate appropriately at all levels of the organization
• Appreciation of ETOM
• TOGAF
• Knowledge of SPARsEA (Optional – Training can be provided)

What we will be looking for in you:
With a high level of motivation, plenty of energy and lots of initiative, you’ll be committed to delivering a great experience to our customers. You’ll always be on the lookout for better ways of doing things and will be comfortable working as part of an international team.

Here at Vodafone, we aim to create a working culture that is inclusive to all and believe that having a diverse workforce which reflects our global footprint will help us meet the needs of our globally diverse customers. We do not condone unfair treatment of any kind and offer equal opportunities for all aspects of employment and advancement regardless of race, nationality, sex, age, marital status, sexual orientation, disability or religious or political belief.

Our vision is to have an inclusive culture which respects, values, celebrates and makes the most of the diversity of our people. Therefore, we want people from all walks of life to come and join us in the Vodafone family. We want to attract the best talent there is globally - whoever they are, wherever they come from and whatever professional background and experience they have.

Please advise if you require any alterations or adjustments to support you through our recruitment process. If so please contact us at group.resourcing@vodafone.com

No salary provided

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