Apple
Sr. Manager, North America Sales Training
San Francisco Bay Area, US - Consumer Electronics
Apple is looking for a dynamic, passionate and self-driven individual to lead and develop the team responsible for inspiring a uniquely Apple customer experience within our internal sales teams and external partners. The Sr. Manager, North America Sales Training reports to the Director Channel Sales Programs & Enablement and is responsible for managing the Sales Training addressing the Consumer, Carrier, Enterprise and Education channels in North America. In addition, this leader will establish and monitor metrics to assess quality of training and gather feedback from the “front lines” to provide insights back to the World Wide Training Organization.
Key Qualifications
- Experience working directly with Sales and demonstrated understanding of the challenges faced in the various sales environments – consumer, enterprise and education
- Min 10-12 years of proven management experience leading a multi level field based organization
- Solid understanding of training strategy and delivery, curriculum development and instructional design
- Proven track record of building, managing and leading highly competent and motivated teams in a demanding environment
- Proven ability to mentor and coach managers and individuals to maximize performance
- Ability to facilitate collaborative, cross-functional decision-making
- Outstanding presentation, written & verbal communication, engagement and interpersonal skills
- Strong leadership skills with the ability to influence at all levels, both within Apple and externally.
- Proven ability to thrive in a constantly changing environment.
- A passion for innovation and a willingness to challenge the status quo
- Ability to work independently and collaboratively as part of an extended cross functional team
- Experience with Consumer Retail and Carrier a plus
- North American travel required
Description
The successful candidate will have a passion for Apple’s products and culture, and be highly competent & experienced in running a field training organization and in the management, leadership and the development of individuals into a high performing, positive and motivated team.
The prioritization and allocation of time, people, equipment and budget is a function of the role, and requires a deep understanding of the ‘business’ in order to balance priorities among channels, markets, products and programs. As important is a relentless focus on innovation within the training world, an eagerness to ignore the status quo and search for - and deliver on - truly transformative ideas. Working with and influencing senior leadership to ensure strategic alignment of training priorities, locally, regionally and globally is another key aspect of the role.
Education
BA/BS a must, MBA preferre
No salary provided
Posted May 07, 2015 at 10:14AM from LinkedIn http://ift.tt/1PqpZr6
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