CSC
Senior Principal, Client Relationship Executive Life Sciences
United States, US - Information Technology and Services
We are seeking a Senior Principal, Client Relationship Executive – Life Sciences to manage accounts in the Philadelphia area. Serves as a strategic partner to customer, managing client relationships on large accounts. Sets the vision and direction for expansion and account profitability utilizing entire suite of company solutions. Promotes customer intimacy by building a culture open to change, innovation, and growth within CSC. Combines and leverages best practices, industry trends, and experience to achieve the best client and company solutions. Develops strategy for deeper penetration of existing account or accounts. Utilizes and leverages best practices developed during customer engagements on subsequent engagements, leveraging success for winning new customers in a respective industry. Participates in the development and execution of long term integrated client account plans and opportunities; directs resulting business development efforts.
Essential Job Functions
- Holds overall responsibility for Client Relationship at the company's senior/executive management level. Plans, directs, and controls sales and marketing activities to continually reflect customer trends, market fluctuations, and changes in business practices/technology.
- Impacts customer business strategy and sells solutions from across the CSC & vertical solution portfolio. Establishes and articulates innovations and growth opportunities for customers and the company. Ensures client satisfaction and broadening of offerings with potential new customers.
- Manages customer relationship and is responsible for an entire customer across geographies and capabilities. Serves as the single point of contact for customer senior executives, with focus on corporate and business unit executives. Serves as an advisor to develop vision, innovation, and industry expertise. Establishes relationships proactively and grows customer intimacy.
- Directs the application of technologies, trends, best practices, and service offerings incorporating them into overall business solutions. Leverages partnerships to offer value to the customer. Builds market image of corporation as a premiere services firm.
- Leads the strategic direction of the account by establishing and articulating account goals in relation to client expectations. Acts as industry consultant and innovator. Communicates with cross-functional groups, and builds strategic relationships with client teams.
- May direct major proposal activities as assigned.
- Provides significant industry expertise and client business acumen. Sells higher level services to the customer, enabling competitive advantage for them in the marketplace. Provides thought leadership and capitalizes on cumulative industry, product, and company-specific experiences. Captures best practices and directs and facilitates the management and movement of information.
- Focuses on account expansion and revenue generation. Generates leads for various company offerings; involves sales support from the various company groups for penetration of specific deals. Formulates and executes business development strategies. May have account profit and loss accountability.
Qualifications:
Basic Qualifications
- Master's degree or equivalent combination of education and experience
- Master's degree in related field preferred
- Twenty or more years of industry or client relationship experience
- Fifteen or more years of proven sales experience and/or client relationship management
- Experience working with past and present CSC business environment
- Experience working with concepts, practices, and procedures in areas of responsibility
- Experience working with management implications of various forms of financial data
Other Qualifications
- Strong communication skills needed to interface with high-level customer representatives
- Strong strategic management and planning skills
- Ability to publicly represent company with internal and external clients
- Ability to use own judgment and initiative in problem resolution
- Ability to understand and identify with client business and business conditions
- Ability to translate understanding of client business and needs into services which CSC can offer to improve client's business
CSC is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. CSC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment.
No salary provided
Posted April 10, 2015 at 07:02AM from LinkedIn http://ift.tt/1aPOWzI
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