Hays Specialist Recruitment Ltd posted a job you might be interested in March 27, 2014 at 01:47PM

Hays Specialist Recruitment Ltd



Business Relationship Manager

Coventry, United Kingdom, GB - Information Technology and Services

Business Relationship Manager



We are currently recruiting for a Business Relationship Manager. The Business Relationship Manager will responsible for managing the relationship with customers and business colleagues as well as working with the IT team to ensure customers receive good value for investment in IT operations and IT change.



Key responsibilities;



* Manage the primary relationship between my clients IT department and customers and associated stakeholders

* Become expert in the customer business context to ensure customers and business colleagues receive good value for investment in IT Service and IT Change

* Maintain a strong, positive relationship with customers and business stakeholders and develop a deep understanding of the business context in which they work

* Champion the demand process for IT Changes on behalf of the designated customer(s)

* Drive innovative, value add solutions for designated customers and business colleagues

* Work with the IT team, particularly the IT management team to ensure the right prioritisation, visibility and quality of work is consistently achieved for all clients

* Represent IT at senior levels within customer and business stakeholder groups

* Ensure customer requirements are accurate, robust and fit for purpose, and agreed by business and IT stakeholders

* Act as the point of escalation for any IT issues for designated customer(s) and associated business stakeholders

* Business Analysis skills (requirement gathering, functional specifications)





Essential Skills and Knowledge;



* Strong stakeholder management skills

* Excellent communications (written and oral) and presentation skills

* Experience of working in a matrix management environment

* Experience of third party relationship management and development

* Solid IT technical background in areas such as IT support, management of software development, service management or IT project management

* Ability to work at all levels, including the Senior Management team

Self motivated, attention to detail and ability to deliver under pressure



This is a great opportunity to work for a large technology company who are currently seeking a high calibre IT Business Relationship Manager. If you feel you have the credentials for this opportunity, please apply to send CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

£40000.00 - £45000.00 per annum



Posted March 27, 2014 at 01:47PM from LinkedIn http://ift.tt/1jPYglo

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