Hays posted a job you might be interested in May 05, 2014 at 09:48AM

Hays



Luxury boutique manager - W&J

Hong Kong, HK - Consumer Services, Luxury Goods & Jewelry, Retail

My client is a luxury watch and jewellery retailer who focuses heavily on watch making as well as its branding position and awareness. With their growth in business, they are currently looking for a boutique manager for Hong Kong or Macau to head up the boutique's operations.



You are required to perform the following:



1. Sales:

-To achieve or surpass monthly and yearly sales targets

-To achieve overall gross margin targets

-Established clientele expected



2. Management:

-To train the boutique staff

-To ensure proper attire, grooming and behavior in line with the brand's guidelines

-To ensure the boutique is maintained in perfect condition



3. Customer Relations Management:

-To serve the customer according to brand's standards

-To build a strong customer relationship and loyalty

-To acquire a relevant customer database, convert into sales transaction and retain

the customer for future transactions



4. After Sale Service:

-To implement brand's service strategy

-To handle all customer's enquiries and complaints



5. Inventory Management::

-To ensure adequate and complete assortments at the boutique

-To propose product ideas to management



To be a successful candidate:



-Five years of luxury retail sales and management experience is needed, preferably

experience in selling high end watch

-Ability to motivate, develop and cultivate a team

-Sales driven and strong in people management skills

-Experience with high profile clients, PR events, and ability to network is required

-Fluent in spoken and written English and Chinese (Cantonese & Mandarin), as you are required to communicate with HQ directly

-Less experience would be considered as Assistant Boutique Manager



For application & Career advice, please contact our Retail Store Management recruitment expert Eddie Chui at +85225211465 or email eddie.chui@hays.com.hk for a confidential discussion

HKD35000.00 - HKD50000.00 per month



Posted May 05, 2014 at 09:48AM from LinkedIn http://ift.tt/1lQHaXb

via IFTTT