Apple
Instructional Designer, Shanghai
Shanghai City, China, CN - Consumer Electronics
Key Qualification
8+ years industry experience as a Course/Instructional Designer Minimum Associate's degree in Instructional Design, Graphic Design, Interactive Media Design, or related field; or equivalent experience developing training and/or communication pieces Experience with instructional authoring tools. Expertise with design and media development tools. Competency with Mac OS Strong instructional design, writing, and oral communication skills Strong aesthetic, design composition and typographic abilities Excellent teamwork, communication, and organizational skills. Must be able to work with many different personalities and build quality relationships with staff and association members Must be technologically independent and able to work as part of a virtual team Strong analytical and researching skills Full development-cycle experience (analysis, design, development, testing, and support) beneficial Adult learner training/facilitating experience beneficial Online portfolio of work beneficial Familiarity with asynchronous, facilitator-led online learning environments beneficial Able to juggle multiple tasks simultaneously with demonstrable experience to consistently deliver high quality results e-Learning development experience required User experience with Apple products is required Passionate dedication to the delivery of consistent and unparalleled customer experience Self-starter who possesses exceptional time management skills and has great attention to detail. Commitment to identifying and communicating creative and innovative ideas in ways that gain consensus and build partnership. Takes own ideas or the ideas of others and strategizes, plans, and executes successfully. Strong soft skills and ability to develop relationships quickly. Well respected, trusted partner that is someone others want to work with. Global thinker who performs well in high-pressure situations in a fast-paced, sometimes ambiguous environment. Is open to, proactively asks for, and acts on feedback received Embraces change enthusiastically Demonstrable excellent project and time management skills Must act independently and be self-motivated. Prioritizes, manages and meets deadlines. Experience with developing and improving upon existing processes. Excellent written and verbal communication skills. Ability to communicate relevant information to all levels of the organization.
Description
Manage the entire Discovery, Design, Development, Delivery, Evaluation in partnership with Design Leader and instructional design team Designs and develops courseware that supports the business in meeting strategic goals. Collaborates with key stakeholders to define course development guidelines. Interfaces with business subject matter experts for content validity to achieve desired outcomes. Researches and keeps abreast of evolving instructional design standards and innovations in the industry. Authors course content, storyboards, program collateral, marketing materials, and website content for appropriate levels of understanding. Design and develop a variety of individual, small group, and large group experiential exercises and activities that enhance learning and application. Executes training for job-specific tasks utilizing technology solutions. Create Implementation/Communication plan for all programs within scope of responsibility Responsible for hitting project milestones Track project and deliverables, regularly communicating status to Design Leaders and cross functional teams Responsible for facilitating and documenting results of post implementation review of project. Maintain awareness of and directs programs to align with current GRT and Apple Retail vision, priorities, focus and initiatives. Partner with Design Leader and appropriate stakeholders to collect and disseminate information that leads to the successful launch and sustainability of training programs. Partners with Design Leader, corporate & field colleagues to ensure training programs are culturally inclusive. Evaluates training curriculum effectiveness and proposes adjustments or new curriculum additions as needed. Participate in Market Support meetings and other projects. Perform other duties as assigned
其他要求 [ Additional Requirement ]
• Extensive travel required Required Competencies: The following list of competencies serves two functions. First, it describes the basic capabilities of the person we will select for this position. Second, it outlines the skills you can expect to develop as you grow and excel in this role. • Dealing with Ambiguity (can effectively cope with change, shift gears comfortably, isn't upset when things are up in the air, can comfortably handle risk and uncertainty) • Negotiating (can negotiate skillfully in tough situations with both internal and external groups, can settle differences with minimum noise, gains trust quickly of other parties to the negotiations, has a good sense of timing) • Perseverance (pursues everything with energy, drive, and a need to finish Seldom gives up before finishing, especially in the face of resistance or setback) • Comfort around higher management (can deal comfortably with more senior managers, can present to more senior managers without undue tension and nervousness, can craft approaches likely to be seen as appropriate and positive) • Self Development (is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches) • Motivating Others (creates a climate in which people want to do their best, invites input and shares ownership and visibility, is someone people like working for and with). • Customer Focus (is dedicated to meeting the expectations and requirements of internal and external customers., establishes and maintains effective relationships with customers and gains their trust and respect). • Planning (accurately scopes out length and difficulty of tasks and projects, sets objectives and goals, anticipates and adjusts for problems and roadblocks). • Presentation Skills (is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, commands attention and can manage group process during the presentation, can change tactics midstream when something isn’t working). • Teamwork (creates strong morale and spirit in the team, shares wins and successes, fosters open dialogue, lets people finish and creates a feeling of belonging in the team). • Organizational Agility (knows how to get things done both through formal channels and the informal network, understands the origin and reasoning behind key policies, practices, and procedures, understands the cultures of organizations) • Creativity- Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. In Scope • Leads the implementation of key programs such as: In-Store Guest Trainer, Mentors, Training Stores, Retail Me, Market Core and Global Guest Programs • Works with Training Leaders and Training Managers to devise plans to drive the best results • Attend meetings and participate in conference calls • Partners with Program Managers to hold calls to provide direction and clarity for training purposes • Suggests revisions to training content as needed and partners with design to provide feedback Out of Scope • Choosing Mentors, Training stores or make any decisions of people in these roles • Decisions on what kind of training to be provided and to whom • Hiring decisions for People Leaders or any other store members • Coaching sessions (one-on-one development of staff in stores) • Quarterly one-on-ones with store teams • Performance management of store teams • Non performing stores- this is owned by RD and
Education
Minimum Associate's degree in Instructional Design, Graphic Design, Interactive Media Design, or related field; or equivalent experience developing training and/or communication pieces
Job Summary
The Instructional Designer works collaboratively with the Global Retail Training team and business subject matter experts to design and deliver engaging learning interactions that enhance organizational performance, productivity, and organizational capabilities.
No salary provided
Posted July 28, 2014 at 09:49AM from LinkedIn http://ift.tt/X2im6d
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