Atos posted a job you might be interested in November 03, 2014 at 05:20AM

Atos



Application Support Specialist - Linwood

United Kingdom, GB - Information Technology and Services

This position resides within a team of Application Support specialists which support a suite of Clinical applications for NHS Scotland based in our Linwood offices.



The Application Support team provides third line support to the NHS Scotland users.



This is a full time position, there is a requirement to participate in an on-call rota and also to cover service hours of 08:00 – 18:00 on a rotational basis. There is also need to travel to and work from client sites as required.



Duties Include:

• Third line support of applications via calls assigned via the Help Desk

• Development of all fault fixes

• Resolution of incidents raised by application users under Service Level Agreement targets

• Carrying out operational maintenance

• Performing Application implementations and upgrades on client sites

• Providing training to the clients on a “train the trainer” basis

Subject Matter Expert on the application to support new initiatives



Job Requirements



Essential

· Demonstrable experience of providing Application Support to end user Clients



· Demonstrable Client facing experience



· Demonstrable experience of investigation, troubleshooting, identifying solutions and resolving issues as they arise



· Ability to communicate effectively with Clients, Management and team Colleagues both orally and written



· Able to follow processes and deliver high quality solutions



· Able to work at a detailed level on simultaneous, complex tasks



· Able to travel to and work unsupervised on Client sites



Desirable



· Demonstrable development or support experience of Microsoft vb .net

· Demonstrable support experience of Microsoft SQL Server



Additional Information



Compensation and Benefits









A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. These include a competitive salary, as well as a number of core benefits, such as; 25 days annual leave plus bank holidays; private medical insurance, which all new starters will be automatically opted into; an attractive stakeholder pension scheme, with employer contributions of up to 10% basic salary; Life Assurance; Income Protection; Personal Accident Insurance; and Season Ticket Loan. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required.



No salary provided



Posted November 03, 2014 at 05:20AM from LinkedIn http://ift.tt/1txKb3G

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