Accenture Australia posted a job you might be interested in November 28, 2014 at 07:12AM

Accenture Australia



Navitaire - Infra Tech Support Practitioner- Senior Analyst

Sydney, Australia, AU - Management Consulting

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.



People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.



IT Operations professionals support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.



Job Summary:

• Work as part of a technical support team delivering a quality service to single/multiple clients using a variety of hardware and software products

• Provide technical support & maintenance of production and development systems and administration of environments, running on various platforms, ensuring SLA targets are met

• Provide expertise on system performance tuning, capacity planning, and maintenance patching and new version installation

• Provide ongoing management and/or improvement of activities related to a part or to the whole of a technical infrastructure (e.g. information systems, security, telecommunications networks, etc.).

• Deploy standard repeatable build outs

• Manage relationship with application vendors and ensure they are meeting all service levels and responsibilities



• Minimum of 2 years of IT experience

• Undergraduate degree in technical area or equivalent work experience preferred



Preferred Skills

Additional Preferred Skill Requirements:

• F5 Local Traffic Managers (LTM)

• Cisco WAN/LAN Devices

• Cisco Firewalls

• Cisco CCNA Certification



Professional Skill Requirements

• Problem Solving & Escalation Management

• Problem Management

• Technology Troubleshooting

• Continuous Improvement

• Cost Management

• Operational Excellence

• Operations Management

• Project Management

• Resource Management

• Deploy Solution

• Service Excellence

• Infrastructure Assessment



Accenture is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment.



No salary provided



Posted November 28, 2014 at 07:12AM from LinkedIn http://ift.tt/1zC1a4x

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