Hays posted a job you might be interested in July 22, 2014 at 12:26PM

Hays



Sr. Implementation Advisor

Guangzhou, Guangdong, China, CN - Banking

• Takeover of mandated deals in order to ensure smooth and timely delivery of new services to clients.


• Responsible for implementation of mandated cash management deals.


• Manage any client issues arising during the project to very swift resolution.


• Provide technical support and training to clients and associates where necessary for problem solving.


• Effect implementation closure and handover to Client Services.


• Work closely with Local Manager, Asia Team and Global Business Partners to promote quality solutions for client.


• Maintain up to date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local practices.


• Provide technical implementation expertise and support on complex project implementations.


• Co-ordinate with internal & external business partners to ensure successful delivery of all the required products, services and system solutions.


• Participate/handle client services related projects and job whenever necessary.


• Proactively participate in sales support activities, e.g. client presentations and proposals.


• Organize all internal and external activities to ensure a consistent and standardized process align across China and even Asia Region.


• Exercise judgment and discretion with respect to client relations and problem resolutions.


• Conduct or designate resources for self-audit review.


• Take lead in Escalation cases until resolution.

No salary provided



Posted July 22, 2014 at 12:26PM from LinkedIn http://ift.tt/1ng3yKD

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