Atos posted a job you might be interested in February 17, 2015 at 05:34PM

Atos



Helpdesk Analyst

Cincinnati Area, US - Information Technology and Services

Analyze, triage, and troubleshoot network and server incidents.

Monitor network/systems environment for multiple customers.

Manage cases through multiple ticketing systems.

Interface with multiple monitoring tools.

Provide Level 1/Level 2 engineering support for multiple clients.

Manage multiple applications and devices through work level instructions.

Adhere to work level driven processes.

Accurately manage and record work effort in accordance with factory requirements (WUs, WBSes).



Shift Schedule: Wednesday through Alternating Sundays from 7:00 PM to 7:30 AM.



No salary provided



Posted February 17, 2015 at 05:34PM from LinkedIn http://ift.tt/1AAeXOr

via IFTTT