HP
Field Technical Support Representative
Greater New York City Area, US - Computer Hardware
Are you looking for your first gig in one of the most impactful tech companies in the world?
HP Technology Services Group is seeking to identify highly motivated and qualified individuals opportunities as a Field Technical Support Technician.
In this early career role, you’ll provide onsite support to our corporate clients within your area. Based on the client’s needs the support services you provide could range from desktop, printer, and application support to server installation and support including hardware break/fix.
You’ll have opportunity to train on the products we deliver and support and experience as a Field Technical Support Technician can lead to future careers within HP.
HP's Technology Services: exceptional people supporting business technology in action. TS is made of talented professionals who bring the technical insight, process excellence and resource flexibility to help customers optimize their technology operations and drive business outcomes, from desktop to datacenter. In TS we know relationships and people matter--our services provide margin, “stickiness”, customer satisfaction & loyalty.
Qualifications
- Minimum Vocational/Diploma (technical field) equivalent with 1-2 years of working experience in related fields, or Associates or Bachelor’s Degree (technical field) holder with no or less than 1 year relevant working experience
- Basic understanding of technical IT support knowledge, as well as basic project management skills and communication and analytical problem-solving skills
- Knowledge and experience in IT hardware break/fix.
- Ability to build and maintain ongoing relationships with customers, peers and support partners
- Ability to perform well in high-pressure situations
- Ability to work independently and be self-disciplined
- Ability to learn and comply with organization and policies
About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 17 on the Fortune 500 list for 2014, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today — we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them.
To apply:
1) Log onto www.hp.com/go/jobs
2) Click “Search Jobs at HP”
3) Enter job number – 1405412
4) Complete full application process
Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.
No salary provided
Posted April 15, 2015 at 05:00PM from LinkedIn http://ift.tt/1Oergkt
via IFTTT
No hay comentarios:
Publicar un comentario