Vodafone posted a job you might be interested in April 23, 2015 at 07:50AM

Vodafone

Mobile Network - End to End Performance Analyst
Reading, United Kingdom, GB - Information Services, Information Technology and Services, Telecommunications

End to End Performance Analyst
Location: Newbury
Permanent

We’re looking for the very best people to join us. People who share our passion, our customer obsession and hunger for innovation. If that sounds like you, this is your chance to take your career in telecommunications further.

An opportunity has become available within our Quality and Performance team in our Mobile Networks division!

Your focus will be to provide Networks and the wider business with an understanding of Vodafone’s competitive position in the UK market. You will identify, investigate and drive resolution to issues impacting the customer experience as measured through active testing activities communicating your findings to stakeholders.

To achieve this you will use a mixture of drive trial and pedestrian trial results, data from crowd-source applications such as Ookla alongside network traces and counters.

You will also be working with VF Group/ European central function on the VF global specification for Drive trial methodology suggesting and reviewing scope changes.
Data analysis capability will be important to your success in this role; using tools such as P3 solutions, wireshark, Tableau, AranTech Touchpoint, SysMech ZenPm, Mycom ProOptima and Sigos Site.

This role requires an understanding of 2G ,3G and 4G technology, underpinned by an engineering, mathematical or analytical background.

As an End to End Performance Analyst your Skills, knowledge and experience should include:

Degree qualified in a technical/ science or mathematical discipline or equivalent industry experience
Good breadth of cross functional network knowledge
Ability to challenge technical input from All Networks related areas e.g. core, radio, transmission
Strong database and tool knowledge to include business objects
An understanding of system engineering/ project management approaches to working

This role would suit an individual who can demonstrate an understanding of statistical reporting techniques.
Has a passion for customer experience and is in touch with market trends,

Our Company

We’ve come a long way since making the first ever mobile call in the on 1 January 1985. Today, more than 407 million customers around the world choose us to look after their communications needs. In 25 years, a small mobile operator in Newbury has grown into a global business and the seventh most valuable brand in the world. We now operate in more than 30 countries and partner with networks in over 50 more.

To find that spark that empowers you is why we are in business. That’s what we mean when we say ‘power to you’.

Rewarding You

In reward for customer obsession and innovation…. And your simply brilliant ideas, we offer:
Competitive salaries
Better Ways of Working – (flexibility to support and ensure the best work life balance and those returning to work)
Defined contribution pension scheme
Annual Bonus
Flexible benefit plans
Great discounts on Vodafone products
The World of Difference programme – An opportunity to give something back!

Supporting You
We actively encourage flexible working practices, and make extensive use of technology to support those practices.
Our vision is to have an inclusive culture which respects, values, celebrates and makes the most of the diversity of our people. Therefore, we want people from all walks of life to come and join us in the Vodafone family.

Vodafone….Power to You…

Internal behaviours
Customer Obsessed - We are passionate about exceeding customer expectations
Simplicity - We make things simple for our customers, partners and colleagues
Boldness - We show courage in quickly tackling issues and taking calculated risks. We do the right thing in the face of opposition

*Please note that all candidates internal and external will be subject to baseline security checks and Vodafone reserves the right to terminate employees that do not meet our minimum vetting requirements’

Please advise if you require any alterations or adjustments to support you through our recruitment process. If so please contact us on `careers@vodafone.co.uk `



No salary provided

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