Atos
IT/Technical Specialist - Specjalista IT
Bydgoszcz, Kuyavian-Pomeranian District, Poland, PL - Information Technology and Services
- Work on the 2nd line support
- Resolve technical problems
- Customer support
- The receipt of problems reported by users, concerning the operation or interpretation of one or more information systems
- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
- Keeping users appraised of progress
- The maintenance of an inventory of equipment supported by the Help Desk together with logs of user details, problems and resolutions, for administration and planning purposes
- Shift work
No salary provided
Posted June 02, 2014 at 11:18AM from LinkedIn http://ift.tt/1oZM9Wg
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